About

The GoodPeopleResearch Company

Our work starts where other research stops

A full-service Ethnographic research and advisory firm

Good People Research is a U.S.-based applied ethnographic research and advisory firm. For 25 years, we’ve helped leaders understand the stories that drive customer and employee behavior — and built frameworks to act on it.

Most research shows what people do. We uncover why — the narrative beneath the behavior. That’s where brand and organizational decisions succeed or quietly fail.

We help leaders answer the questions that matter most: Is your brand truly connecting? Does your organization share the narrative it needs to navigate change? Is your research telling the whole story?
  • Ethnographic Research
  • Surveys
  • Naturalistic Focus Groups
  • In-Depth Interviews
  • Lived Experience Immersion
  • AI Tools
Young woman working on a balcony. Using smartphone and laptop computer outdoors.

The Guiding Narrative® Method

A Guiding Narrative® is the internal story people tell themselves about how the world works and where they fit in it. It runs below conscious awareness, shaped by assumptions and beliefs no survey can reach directly. It’s the filter that decides how your brand is perceived, your messages are read, and your decisions are trusted or quietly resisted.

The Guiding Narrative® Method comes from 25 years of fieldwork, from inside the LAPD during a period of mandated cultural change to boardrooms across the country. It’s a proprietary framework for surfacing and validating the inner narratives that drive behavior, then translating them into brand strategy and communication that resonates where decisions actually get made.

The Team

Craig Honick

Founder + Principal Advisor

Craig Honick is a narrative strategist and applied ethnographer with 25 years of experience helping organizations understand the stories their customers and employees live by. He’s the founder of The Good People Research Company and the creator of the Guiding Narrative® methodology.

His fieldwork spans some of the most consequential organizational change work of the past three decades, including three years embedded inside the LAPD during the post–Rodney King reform era, when he became the first social scientist with unfettered access to the department’s daily patrol division activities.

Craig currently serves as Entrepreneur-in-Residence at UVA’s Darden School of Business, where he advises students, faculty, and alumni building ventures under the Batten Institute for Entrepreneurship, Innovation and Technology.

JIM MARTINDALE

Data Scientist + Psychometrician

ChatGPT said:

Jim is an applied statistician, psychometrician, and researcher with two decades of experience designing, implementing, and analyzing social and clinical science studies. His work spans multivariate modeling, construct development, permutation methods, and approaches suited to both very small and very large data sets. A Professor of Medical Education and Test Development at the University of Virginia Medical School and a PhD graduate in Educational Research from UVA, Jim leads The Good People Research Company’s efforts to validate and model the behavioral themes uncovered through its ethnographic research.

ELIZABETH SHOCH

Sr. Researcher + Analyst

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the only story that matters™

A NEXT GENERATION
SOCIAL RESEARCH & ADVISORY FIRM

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